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Frequently Asked Questions

The answers to your questions

If you have any other questions or would like to book an inspection, please contact us.

How qualified are the inspectors?

All of our inspectors have a minimum of 15 years industry experience in Building & Construction. All of our building and pest inspectors are qualified builders who have been operating for at least 15 years. In addition to, all of our inspectors carry pest certifications and their own insurance. When each inspection is booked we will select the most appropriate inspector for each inspection based on the type of inspection and their relevant experience.

How will I receive my report?

Our reports are completed utilising a cloud based state of the art inspection software which will deliver the report automatically once it has been completed and payment received via email. You will receive an email with a link that will open the detailed report or you can select to just view the summary once you’ve opened the link if you’re short of time.

Is Own For Sure insured? Yes, we are fully insured with Public liability insurance and Professional indemnity insurance.

Yes, we are fully insured with Public liability insurance and Professional indemnity insurance.

Do I need to be at the inspection?

The client doesn’t need to be at the inspection, we liaise directly with the selling agent or builder to arrange access and provide a detailed report within 24 hours so the client doesn’t need to be at the inspection. If you choose to be at the inspection we ask that you leave any questions you may have for the inspector until the end of the inspection to ensure he doesn’t miss any items due to distraction.

How long will it take to receive the report?

All of our reports are available within 24-hours of the report however we always aim to complete the report within 4-6 hours so you will receive the report the same day. (Payment must be received prior to the report being issued).

What time do you complete inspections?

Our inspections are typically completed between 8 am and 3:30pm however if you have special requirements feel free to contact our friendly office staff who will try to accommodate any inspections outside our usual hours.

How long does the inspection take?

Most inspections are completed within a 1-hour timeframe however, depending on the condition of the property some take longer whilst others are shorter. Once the inspection is complete the inspector then completes the report which takes approximately 1-2 hours.

How can I book an inspection?

The easiest way to book an inspection is online using our online quote and booking form, just complete all relevant details and we will arrange access to the property and send you a confirmation email once it has been scheduled.

What if I cancel the Building and Pest Inspection?

If you cancel the inspection, we reserve the right to charge you the full fee. However, in most cases we refund approximately half of the inspection price.

Same day pre-purchase inspections available!

Call (03) 9113 9925 today.

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Same day pre-purchase inspections available!

Call (03) 9113 9925 today.

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WHY CHOOSE US

Why Exponent Handyman Services

Courtesy may not be the first thing people think of when it comes to plumbing, but for us, it’s one of the most important tools we carry. Nothing wears on homeowners like the idea of handling plumbing problems. Services

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We care about your house and we’re not satisfied.

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Metropolitan Melbourne (including Mornington Peninsula)

(03) 9113 9925

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